Policies

All orders must be placed by 2:00pm the day before the event date to ensure availability.

Delivery times are from 7:00am to 5:00pm.

Orders before or after delivery times are subject to additional Staffing Charges.

Orders placed the day of the event are subject to Chef's choice.

All items are subject to change based on fitness and market availability.

Substitutions may be subject to additional charges.

Minimum charge for all orders is $20.00.

Orders requesting China, that are not readily available, are subject to additional charges.

Orders cancelled less than 36 hours prior to event time will be charged full amount of order.

Orders cancelled less than 48 hours prior to event time will be charged 50% of the total ordered amount. 

Specialty items ordered will be charged the full amount regardless of order cancelation.

Equipment missing at time of pick-up will be charged to the guest.

If you would like more than one cost center to be charged please notate in "special instructions" the percentages for each cost center to be charged accordingly equaling 100%. Please include last 4 digits of the corresponding cost center when applying a percentage. If multiple cost centers are listed and no reference in "special instructions" the total charge will be evenly split amongst listed cost centers.